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  • Account Manager - English & Spanish

Account Manager - English & Spanish

  • Permanent
  • Full time
  • 08018, Barcelona, Barcelona, Spain
  • Growth

About Tree-Nation

Tree-Nation is the world's largest reforestation platform, connecting citizens and companies with verified planting projects across the globe. Since 2006, over 800,000 users and 30,000+ companies have planted more than 45 million trees through our platform, across 40+ active reforestation projects worldwide.

We combine technology and environmental impact to make reforestation simple, transparent, and scalable. Our goal is to plant 1 trillion trees by 2050 — and we are building the platform, the automation, and the systems to get there.

About this position

Tree-Nation's corporate client base is growing, and this role exists to make sure that growth compounds. You'll manage a portfolio of B2B accounts across English and Spanish-speaking markets, developing and nurturing relationships to grow each client's commitment to reforesting the world with Tree-Nation. Through close collaboration with Customer Success and a continuous drive to sharpen your strategies, you'll turn satisfied clients into long-term partners — and long-term partners into bigger ones.

The Team — What We Are Made Of

Our team spans many nationalities, backgrounds, and disciplines. What we share is not a background — it's a mindset. We take ownership without being asked. We don't back down from hard problems — we enjoy them. We iterate fast, we wear multiple hats, and we go beyond what our job description says when the mission needs it.

We fear one thing above all: the routine.

We believe people do their best work when they genuinely care about what they're building. We try to keep it that way.

We are investing heavily in automation and AI to scale our impact — and we expect everyone on the team to engage with those tools as a natural part of their work.

We are based in Barcelona and work primarily from the office, because the density of collaboration matters to us.

What You'll Do

  • Professionally manage all commercial aspects of client relationships, including day-to-day contact, pricing, negotiations, and renewals for your portfolio.

  • Maintain current commitments while simultaneously identifying and executing upsell and cross-sell opportunities, maximizing revenue per account.

  • Minimize churn across your portfolio by identifying risks early and proactively engaging with clients to maintain long-term relationships.

  • Act as a technical bridge between clients and internal teams, understanding Tree-Nation's platform, tools, and workflows to resolve issues efficiently.

  • Monitor and interpret platform data related to orders, planting progress, and project execution — taking full accountability for identifying inconsistencies, troubleshooting issues, and driving resolutions in a fast-paced environment.

  • Identify areas of process improvement and consistently follow up on customer feedback with a systems-oriented mindset.

  • Leverage AI and automation tools to optimize outreach, account monitoring, and reporting — continuously looking for ways to work smarter across your portfolio.

What You'll Bring

Required

  • Full professional fluency in English and Spanish.

  • Proven experience in B2B account management.

  • Strong relationship-building, sales, and negotiation skills, paired with technical curiosity and systems thinking.

  • Comfort working with digital platforms, CRMs, dashboards, and structured data, and the ability to quickly learn new internal tools.

  • Ability to reason about complex operational and technical flows, not just manage relationships.

  • Excellent written and verbal communication skills.

  • Results-oriented mindset with a strong focus on outcomes and measurable impact.

  • Highly efficient, proactive, and accountable in day-to-day execution.

Strong Advantage

  • Experience in a subscription-based, SaaS, or platform-driven environment.

  • Proficiency in an additional language beyond English and Spanish.

Mindset

  • High ownership — you take initiative, but you also know when to listen first. Tree-Nation does things differently, and the best people here understand context before trying to change it.

  • Comfortable with direct, no-frills feedback — we value honesty over diplomacy.

  • Systems thinker — you look for the root cause, not the quick fix.

  • Resilient and self-motivated — your drive comes from the mission, not from your manager's approval.

  • Genuinely aligned with the mission — this is not just a job to you.

What We Offer

Compensation & Contract

  • Competitive base salary aligned with market and experience

  • Performance-based bonus

  • Permanent contract

Benefits

  • Flexible Remuneration Card covering meals and transport

  • Gympass membership

  • Regular team-building events

Environment

  • Office-based in Barcelona — our offices are built around sustainability and designed to inspire

  • A small, high-ownership team where your work has visible impact

  • Direct exposure to product, tech, and strategic decisions

  • A place where failure is part of the process — if nothing is failing, we're not pushing hard enough

Join Us

If you've read this far and something clicked — the mission, the way we work, the problems we're solving — we want to hear from you.

We don't hire based on pedigree. We hire based on how you think, what you've built, and whether you'll make the team sharper.

We're looking for people who make the team better. Come prove it.